What is the course about?
Our short online course is designed to help your organisation understand the importance of good communication.
Learners on the course will learn what communication is, the different types and the importance of context. It will equip learners with the tools to identify barriers and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
This course is accredited by Highfield Qualifications.
Who is it for?
This course is suitable for all levels of employee within a business and as part of the induction process for new employees. It is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Learn at your own pace anytime using our online platform.
What will I study?
- Communication in different contexts
- Types of and barriers to communication
- Inclusive communication
- Overcoming barriers to communication
- Effective communication in the workplace
- Consequences of ineffective communication
How will the course be delivered?
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Simply log on to the Learner Management System (LMS) and work your way through the course, along with the scenarios that provide them with real-life context.
We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.
Key elements of our e-learning courses are:
- Interactive exercises/gaming
- Media-rich content
- Interactive 3D scenarios
- Content provided by market leading experts
- Relevant photography and illustrations
- Multi-generational content and style
How will I be assessed?
Learners are assessed at the end of the course by multiple-choice questions.
No prior knowledge is needed.
What can I do next?
You might like to try another course from our Business and Working Skills category.