NVQ Level 2 in Cleaning & Support Services
Intrinsic Training Solutions access funding 100% for this Level 2 NVQ then, set up and deliver the Level 2 NVQ in Cleaning and Support Services.
Every business in operation requires cleaning. The type and extent of the cleaning required will dend upon the type of business. The type of cleaning required will vary considerably depending on the type of soiling but, what evert the business it is essential that cleaning takes place to avoid the risk of soiling residues reaching levels increasing the risk of contamination.
Cleaning depends upon the standard required. Cleaning to remove visible soiling is completed to make an area look clean. However other areas may require a microbiological clean, this involves cleaning to remove soling and completing disinfection to destroy microorganisms.
Cleaning is and essential part of any successful and profitable business.
Cleanliness will:
- Create a pleasant, safe and attractive working environment, encouraging effective working reducing risks of accidents to both customers and staff. By doing so reduce possible complaints.
- Promote a favourable image to the customer and assist in promoting any business.
- Remove possible materials that could provide food or harbourage for pests reducing the risk of possible pest infestations.
- Remove materials that could encourage the growerth of microorganisms and so making any disinfection more effective therefore reducing possible wastage of chemicals.
- Reduce possible damage or efficency to equipment and services thereby reducing maintenance costs.
Cleaning is a wide ranging and varied industry required in offices, schools, hospital and factories.
This Level 2 NVQ assesses a range of skills used in the different locations cleaning is required.
The qualification is achieved through continuous assessment like all NVQs there are no examinations. Employees (learners) work towards this qualification through completing their usual tasks whilst working with an appointed assessor who will help and giude the individual learner towards completing their NVQ level 2 in Cleaning and Suport Services.
The bonus is at Level 2 the NVQ is fully fiunded 100% for eligible people.
To complete this NVQ Level in Cleaning and Support Services each individual must complete 6 units (subjects)
2 Mandatory units (subjects) – Must complete these 2 units
- Communicate Effectively with Customers & Others
- Make Sure Your Own Actions Reduce the Risks to Health & Safety
Then one or the other (not both) of the next 2 units needs to be completed
- Work as a Team or Work Individually
- Develop Yourself (not both)
Then choose a total of 3 Optional units (these are not all the available units)
- Unit 205 Clean and Maintain Internal Surfaces Unit 206 Clean and Maintain External Surfaces
- Unit 207 Deal with Routine Waste
- Unit 208 Clean Washrooms & Replenish Supplies
- Unit 209 Clean High Risk Areas
- Unit 210 Clean Confined Areas
- Unit 211 Clean Food Areas
- Unit 212 Deep Clean Equipment & Surfaces
- Unit 213 Clean, Maintain & Protect Hard Floors
- Unit 214 Clean & Maintain Soft Floors & Furnishings
- Unit 216 Deal with Non Routine Waste
- Unit 220 Work Safely at Heights
- Unit 221 Use a Water-Fed Pole System to Clean Windows & Facades
Level 3 helps to develop supervisory skills also covering control and selection of resources and quality systems.

